Customer stories, product releases, and what we're learning from the facilities teams who depend on KeyDog every day.
A mid-sized school district was running a key tracker, a separate fob management system, and a homegrown access database. They consolidated all three into KeyDog. Here is what changed — and what the IT director wishes he had done sooner.
Chad Reynolds · Co-Founder · Global Director of Sales, GoodDog Labs
KeyDog 2.4 introduces a complete rewrite of the permissions system: custom roles, fine-grained approvals, request workflows, and a much-improved reports section. The full notes from engineering.
Diego Guisande · 7 min
You just took the facilities director job. The previous director left no documentation. There are 600 keys, 14 buildings, and three months until your first board report. Here is the 30-day playbook we wrote with a dozen new directors.
Chad Reynolds · 6 min
A signed key agreement is the difference between a recoverable lost-key incident and a he-said-she-said. KeyDog generates them automatically at issuance. Here is what is in them, why each element matters, and how to customise them for your campus.
Connor Fiatal · 7 min
Most SaaS products are multi-tenant. KeyDog is not. Every customer gets their own dedicated instance with their own database. Here is why we made that choice, what it costs us, and what it gets you.
Diego Guisande · 7 min
A century-old boarding school in the northeast was sitting on a paper-and-binder key system with 1,200 keys across nine buildings. They went live on KeyDog in 72 hours. Here is how.
Chad Reynolds · 6 min
SOC 2 is no longer just a problem for SaaS vendors. Procurement teams at universities and community colleges are starting to require it from any vendor that touches operational data. Here is what facilities directors need to understand.
Connor Fiatal · 5 min
KeyDog 2.3 ships self-service checkout kiosks, a much-improved bulk import flow, a redesigned dashboard, and a handful of smaller wins. Full notes from the engineering team.
Diego Guisande · 6 min
Most facilities teams have building floor plans sitting in a PDF or a closet somewhere. KeyDog turns them into a live, clickable map of every key and door on campus. Here is how the feature was built and how customers are using it.
Connor Fiatal · 6 min
A mid-sized community college had 47 active master and classroom keys, a turnover-heavy facilities team, and a spreadsheet that nobody trusted. Ninety days after switching to KeyDog, lost-key incidents dropped 78%. Here is exactly what changed.
Chad Reynolds · 6 min
A deep look at the engineering decisions behind the KeyDog audit log — why it is append-only, how we keep it tamper-evident without a blockchain, and what that means for compliance teams.
Diego Guisande · 6 min
When a master key goes missing on a campus, the right answer is usually to rekey. The bill is bigger than most facilities directors expect. Here is the math, broken down.
Chad Reynolds · 5 min
After eighteen months of design and pilots with real facilities teams, KeyDog is now generally available. Here is what we built, who it is for, and why it does not look like the access control software you are used to.
Connor Fiatal · 4 min
Every facilities team starts out tracking keys in a spreadsheet. Here is exactly how — and when — that approach breaks, and what to look for in a real key management system.
Chad Reynolds · 4 min